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How sboobet Handles Your Personal Data

This page explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or browse the lobby — and how we keep it safe.

Account data protectedDANA, OVO, GoPay wallet details securedNo third-party data salesCookies disclosed clearlyData request process available
sboobet How sboobet Handles Your Personal Data
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We apply security measures across every layer of your account — from the moment you log in to the point your DANA or GoPay withdrawal clears. Here is how we approach each area that matters most to you.

Cookies and Session Tracking

We use cookies to keep your session active and remember your lobby preferences. You can manage or disable cookies through your browser settings at any time.

Account Security Practices

Login is protected by OTP verification sent to your registered phone. We do not store your OTP and it expires after a single use.

Data Retention and Deletion

We hold your account data while your account is active. After closure, we retain only what applicable regulations require. You can request deletion of non-mandatory records.

Who to Contact for Data Requests

All data access, correction and deletion requests go to our support team via live chat or email. We handle these separately from general account queries for privacy in Depok and across Indonesia.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about your data, want to request a correction or need to report a concern, our support team handles privacy queries directly. You can reach us through live chat in the lobby, by email, or through the in-app help button on your account page. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your message.

Team online

Live Chat

Access live chat through your account page in the lobby. Available for account and privacy queries during operational hours.

Email Support

Send your privacy or data request to our support email address listed in the account help section. We confirm receipt and follow up.

In-App Help

Use the help button inside the mobile lobby to raise a privacy concern directly from your account without leaving the app.

Your Privacy Rights — Common Questions

These are the questions we hear most often about data, cookies, account privacy and how to exercise your rights. Each answer reflects how sboobet actually handles these topics, not generic policy language.

We collect your name, email, phone number and the payment method you register — such as DANA, OVO or GoPay. We use this only for account verification and transaction processing.

No. Your e-wallet details are used only for processing your deposits and withdrawals. We do not sell or pass wallet data to unrelated third parties under any circumstances.

Contact our support team via live chat or the support email in your account help section. State your request clearly and include your account reference. We will respond within a reasonable period.

Yes. You can request deletion of personal data that is not required to be retained under applicable regulations. Submit your request through live chat or email support with your account details.

Cookies keep your account session active, remember your lobby settings and help us detect unusual login behaviour. You can adjust or block cookies through your browser or device settings.

Our support and compliance team handles all privacy matters. Reach them through live chat in the lobby or via the email address shown in your account help page for formal requests.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.